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About Avenora
We started Avenora because the HVAC business owners we talked to all had the same problem: their best lead-generation channel — the phone — was unanswered most evenings, every weekend, and during every service call. The fix wasn't a smarter voicemail. It was a receptionist who actually answers.
Three principles that decide every product call we make.
Most AI phone tools are built to look impressive in a sales pitch. Avenora is built for the shop owner who keeps answering the phone themselves because the person who used to do it went home at five.
If the call mentions a gas smell, the AI advises calling 911, hangs back, and hands the job to a person — your on-call tech is texted at once and rung two minutes later. We will never optimize that path away to save a minute on average handle time.
We're a small team. We tell you when a feature is roadmap, when it's beta, and when it's live. That's how the trades have always worked — and it's how we'll work too.
We share build status publicly. Here's what's shipped and what's next.
Groundwork
Phone numbers, do-not-call compliance, legal review, and payment setup — the unglamorous foundation done right.
The voice
Built the AI that answers the phone in the caller's language, understands what the caller needs, and gets urgent calls to a person.
Your dashboard
The place you check calls, listen to recordings, read what was said, and see every booked job — synced to your calendar, with a text on your phone.
Now live
Setting up HVAC shops across Pennsylvania, New Jersey, Delaware, and Maryland — one guided call each, done with you.